jilivs Privacy Policy – How Your Personal Data Is Protected

When you register and use the jilivs platform, we collect personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and the payment details you use for deposits and withdrawals in Philippine pesos. We also collect technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve performance. During identity verification, we may request a copy of a government-issued ID to confirm that you meet the age and residency requirements for Filipino players. All information you provide mustbe accurate and up to date, as providing false information may result in account suspension or the withholding of funds pending verification.

The personal data we collect is used exclusively to operate and improve the jilivs platform for Filipino players. We use your registration details to create and manage your account, process deposits and withdrawals in PHP, and send you important service notifications such as transaction confirmations and security alerts. Technical data helps us detect suspicious activity, prevent fraud, and ensure that the platform runs smoothly across all mobile and desktop devices. We may also use aggregated, anonymised data to analyse platform usage trends and improve the overall gaming experience. We do not use your personal information for unsolicited marketing without your consent, and we do not sell or rent your data to any third party for commercial purposes. If you have questions about how your data is used, our FAQ page provides further guidance.

jilivs does not sell, trade, or rent your personal information to outside parties for marketing or commercial gain. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law. Any third party that receives your data is permitted to use it only for the specific purpose for which it was shared, and is prohibited from using it for any other purpose. We take reasonable steps to ensure that all partners who handle your data maintain appropriate security standards consistent with our own.

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and the jilivs platform is protected using industry-standard encryption protocols, ensuring that your account credentials and payment details remain secure during every session. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We regularly review and update our security practices to address emerging threats and maintain a safe environment for all Filipino players. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.

As a registered player on the jilivs platform, you have the right to access the personal data we hold about you and to request corrections if any information is inaccurate or incomplete. You may also request the deletion of your account and associated personal data, subject to any legal or regulatory obligations that require us to retain certain records. If you wish to exercise any of these rights, please contact our support team directly and we will respond within a reasonable timeframe. You have the right to withdraw your consent to data processing at any time, though this may affect your ability to use certain features of the platform. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable Philippine data protection regulations.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, the updated policy will be published on this page with a revised effective date, and we may notify registered players through the platform or by email. It is your responsibility to review this page periodically to stay informed of how your data is being handled. Continued use of the jilivs platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact support to request account closure. For any privacy-related questions, please visit our FAQ page or reach out to our support team.